Privacy Policy

Same Broker ("we," "us," "our") is a broker CRM and property management application built by Rotara Labs for real estate agents, leasing agents, and property managers. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly, such as your name, phone number, email address, and business details when you create an account. We also collect the property listings, client records, and pipeline data you enter into the app in order to provide the service to you.

• Account information: name, phone number, email address
• Business data: property listings, client contacts, deal and pipeline status you add to the app
• Usage data: app interactions, device type, and log data used to improve reliability and performance

2. How We Use Your Information

• To provide, operate, and maintain the Same Broker app
• To authenticate your account and secure access via one-time passcodes
• To process subscription payments and send billing confirmations
• To respond to support requests and business enquiries
• To improve app features based on aggregated, anonymized usage patterns

3. Sharing of Information

We do not sell your listings, client data, or personal information to third parties. Information may be shared with service providers who help us operate the app (such as hosting and payment processing providers), solely to the extent necessary to deliver the service, and only under obligations to protect your data.

4. Data Retention

We retain your account and business data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at the email below.

5. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at help@samebroker.com.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Same Broker is intended for use by real estate professionals and is not directed at individuals under the age of 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

9. Contact Us

Questions about this Privacy Policy can be sent to help@samebroker.com or contact@samebroker.com.